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Job Title – Store Supervisor


A Store Supervisor manages retail staff, including cashiers and people working on the floor. Meet financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions and ensure standards for quality, customer service and health and safety are met. 

Typical Job Activities

Hires, trains, develops and succeeds high performing and result driven team members
Understands and manages product knowledge and be responsible for Store Team Members
Assures functionality of domestic and international training programs
Assesses customer profiles, buying trends and competitive information to drive business
Supervises loss prevention education, training and awareness programs
Assumes responsibility for loss prevention compliance within store
Exceeds inventory and Shrink goals and maintain bi-annual Physical Inventory
Implements and processes incoming and outgoing merchandise
Communicates merchandise opportunities to store manager
Manages strong communication with brand advocate
Engages in new store openings and closings
Comply with operational core competencies and key accountabilities
Works non-traditional hours on weekends and holidays
Delivers extraordinary service to customers

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Related Occupations

Store manager
Shop assistant
Sales consultant
Warehouse Bulk Supervisor
Food and  beverages manager
Hotel manager

Educational Requirements

Senior Certificate

Compulsory subjects: Mathematics
Recommended subjects: Business Economics

What natural skills and/or aptitudes do I need for this occupation?

be self-disciplined
have initiative and leadership qualities
motivate and direct a team of workers
have good communication skills
be able to cope with crises effectively
have a well-groomed appearance (because of the regular contact with the public)
be able to cope with the pressure of peak times
be able to deal effectively with rude or unhappy customers and uncooperative kitchen staff

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Employment Opportunities 


Market Competitiveness


Income Potential


Self-Employment Opportunities


International Employment Opportunities


Possible Employers

Executive dining rooms
Mining houses
Catering companies
Large canteen services
All retail companies, big or small

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Relevant Contact Details

Supervisory Management Training

Career Progress and Path

Experience in specific field
Work performance

Possible Career Paths

Specialist career in the specific field
Management position in the specific field

Employment Stability

Moderately stable

Reasons to consider this career

I can apply my special skills
I can communicate and interact with people
I can work with people
I can be of service to people
The job is ideal for becoming a general manager