The only hospitality CV tips you'll EVER need

In the hospitality industry employers are looking for people who will be an asset (

Applying for a job in the hotel industry? Here are top hospitality CV tips to ensure your job application is on the right track.

The hospitality industry can be quite difficult to get into, especially if you have little or no experience. In this article we list useful hospitality CV tips, that will help you to highlight why you are the best person for the job. Find out what you should include and what matters to hiring managers to help you create a top quality hospitality CV.

What do hospitality industry employers want?

In the hospitality industry employers are looking for people who will be an asset to their company. Candidates need to demonstrate incomparable service and commitment to satisfying the client. Due to the nature of hospitality jobs, you have to be comfortable with dealing with all sorts of people and situations. You also have to remember that if you aren't comfortable with staying on your feet for a long time, you probably shouldn't consider hospitality.  
Due to the above, employers will be looking for the following traits:

  • Polite and friendly nature
  • Flexible for working hours
  • A team player
  • Ability to work under pressure
  • Naturally helpful
  • Well groomed, clean and presentable
  • Healthy and in top form

In a more senior position, such as that of a hotel manager, you'll be expected to:

  • Manage, monitor and report on budgets
  • Be able to manage a team
  • Be able to identify marketing campaigns and promotions in order to raise awareness about the hotel
  • Interview, recruit and mentor staff

What to keep in mind when creating a hospitality CV

As with any other job application, you have to identify which skills the employer is looking for. For example, if you’re applying for a job at the front desk, you’ll have to have exceptional customer service skills. If you’re applying for more of a “behind-the-scenes” job like a chef or a cleaning person, you'll have to highlight proficiencies in that field.  

Include your personal details

As with any other CV, make sure you include your personal information such as your contact details, your correct address, and birth date.

Focus on your cover letter 

Focus on what you have to offer the company and not what the company can offer you. Always refer back to the job description to ensure that your cover letter has strength. Include relevant skills and experience that will make you stand out from everyone else. Here's how: What makes a great cover letter?

Which skills are needed?

This is one of the most important sections of your CV so make sure you ace it. Keep the following tips in mind:

  • How does your experience tie in with what your employer is asking for?
  • Have you received any awards? Remember to include that as well.
  • Are there any reports or stats that show how you’ve contributed to the company’s success? Include a brief description.

Career history

An extremely important part of your hospitality CV is your career history. Your employer would want to know where you’ve worked to determine what sort of skills and environments you’ve been exposed to.

Worried your varied career history will set you back? We can help!

Qualifications and training

Apart from academic qualifications, potential employers would want to see what type of training you’ve had to determine whether or not you would be suitable for the job. If you’ll be dealing with people on a regular basis for your job, it would be useful to have training in a safety course, for example.

Personal qualities

In order to have a successful career in the hospitality industry there are certain traits that would be beneficial, especially if you have little or no experience in hospitality. Here is a list of what to add (if you haven’t already added them in your cover letter)

  • Well-presented
  • Great communicator
  • Trustworthy and honest
  • Always on time
  • Eager and a fast learner


You won’t have to provide references, but do state that references are available on request, should they need to contact anyone. Remember to choose people who recognise your skills. Also, it’s important to inform your referees and brief them on the job you’re applying for so that they know to expect a phone call regarding a job application.

Have you applied for a job in the hospitality industry? What is your advice for writing a great hospitality CV?

Related hospitality articles: 

How to ace culinary school

What's al forno? (And other kitchen lingo you need to know)

I want to learn about careers as a Restaurant Manager