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Travel bans, Covid-19 fourth wave more than halve hospitality confidence...
Confidence in SA's hospitality sector more than halved after strict travel bans were once again imposed by many overseas countries in response to the Omicron variant.
This bakery was on the brink of collapse, but orders from Checkers chang...
Pie in the Sky was on the brink of collapse, but Checkers saved the day.
US waitress says she was fired after guests left a $4,400 tip, report
The restaurant reportedly told the server she was fired because she told a guest about having to split the $4,400 tip between colleagues, as per KNWA.
Tourism 'gutted' by mass cancellations after UK moves SA to red list
Travel agents are "gutted and devastated" by mass cancellations from international tourists pouring in as soon as the UK placed SA back on its red list of strict travel regulations.
Tsogo Sun Hotels still at only 50% of rooms occupied prior to pandemic
Tsogo Sun Hotels is still only trading at 50% of rooms occupied prior to the Covid-19 pandemic and occupancies are still far below the group's long-term average.
This ex-flight attendant is set to open SA's first township boutique hot...
The hotel has a spa, in-house gym, and a heated outdoor swimming pool.
Restaurants roll out generators to fight load shedding – at a cost of R1...
Restaurants are suffering during load shedding, with those running generators having to cough up more for fuel than ever before.
2021 Travel Leisure Trends in South Africa
Most countries across the world are still highly impacted by limited or restricted international travel. As we head into the warmer seasons and traditional boom times for travellin...
Inside the NYC hotel known as the 'Palace of Secrets' where Harry and Me...
Princess Diana, Michael Jackson, and Steve Jobs once rode the same elevator in the Carlyle Hotel, and Diana broke the silence with a song.
NYC bar owner tells of lessons learned being a community from 9/11 throu...
"When tragedies happen, being a business owner is about having a presence that is felt in the community," says Charles von Herrlich of Von Bar.
TAKE A LOOK | A New York startup is creating R2 million modular portable...
Travellers have been loving atypical accommodations, but Moliving's CEO doesn't see its hotel room "on wheels" as a replacement to the traditional hotel.
1 in 3 Americans says Covid vaccine or mask mandate would deter them fro...
But the same proportion said a vaccine mandate would actually make them more likely to eat out, according to a National Restaurant Association survey.
Curfew hits casinos, but CEO upbeat about 'lean' Sun International's pro...
Despite a difficult operating environment created by Covid-19 lockdown restrictions, Sun International is "in good shape", mainly thanks to its successful cost-cutting initiative, s...
Embattled restaurant industry blasts govt's 'stop-start' lockdown approa...
Role players in the restaurant industry agree that the "stop-start" approach of government regarding sudden changes in lockdown regulations affecting the restaurant industry, is not...
Radisson targets 'millennial mindset' with new multimillion-rand hotel i...
The Radisson Hotel Group just opened a new hotel, the Rosebank Radisson RED. The construction of the hotel was already under way when Covid-19 hit.
Maldives' paradise, but staff don’t always see it that way, hotel giant ...
Many employees face isolation and feel like second-class citizens as they work on an island in the middle of the ocean for months on end.
Sun City set to open its own vaccination site – targeting 7,500 staff a...
South Africa's popular resort and casino, Sun City, has developed its own vaccination site which aims to reach 7,500 people in just two months.
Sun City turned into hospitality industry vaccination site
The Sun City Resort is set to become the first vaccination site dedicated to the hospitality industry from Saturday.
PICS | Madiba's former Joburg home converted into boutique hotel
The refurbished Johannesburg home of former president Nelson Mandela is now a boutique hotel, and it will be opened to the public on 1 August.
City Lodge reopens two rebranded hotels – in Johannesburg business nodes
Hotel group City Lodge is reopening two more of its hotels in key Johannesburg business districts after 15 months of closure caused by coronavirus lockdown.
Sun International: On the way to recovery
The stock price took a knock amid lockdowns. But its fourth-quarter performance raises hope for a strong comeback.
5-star hotels in Bangkok are being repurposed as hospital rooms for the ...
Covid-19 cases in Thailand are on the rise, and Bangkok is at the epicenter of the country's latest wave.
Official liquidations are just the tip of the iceberg
There were 49% more liquidations in March this year than in March last year, and 19% more in the first quarter than in the first three months of last year – but, according to busine...
Leading Swiss hospitality educator teams up with SA group to fill the ta...
Leading Swiss-based hospitality training group Sommet Education has acquired a majority stake in South Africa's private hospitality training group Invictus Education.
Tourism, hospitality recovery likely only after vaccine rollout - survey
There has been an improvement in confidence levels for the hotel, restaurants, real estate, transport and business services industries, despite being hard hit by Covid-19 restrictio...
Mother City's Townhouse Hotel to shut doors after 50 years due to Covid-...
Townhouse Hotel has announced that it is permanently closing its doors following 50 years of service in the hospitality sector.
Restaurants win first round of legal fight to stop new wage rules
New wage rules for the restaurant and fast-food sector have been set aside, pending the outcome of a review by the labour department.
Hospitality industry gears up to leverage work-from-home trends
Look at almost any corporate job posting right now and what’s immediately evident is that, more often than not, it won’t be location-based. Increasingly, staff can work from anywher...
Santam starts assessing business interruption claims
Santam will commence the process of assessing and processing claims for all commercial policies with contingent business interruption extensions.
Inside SA’s first smart hotel where robots greet guests, carry bags and ...
Thanks to artificial intelligence (AI), the robots are also able to answer any questions about the hotel and surrounding areas.
‘Insurance firms must pay up now’
The delaying tactics of insurers who have been trying to gain time for nine months while tourism organisations were bleeding to death must stop now that Guardrisk has been reprimand...
‘Resounding victory’ for hospitality industry versus insurers
A resounding victory for all tourism and hospitality businesses. That’s how Insurance Claims Africa (ICA) described Tuesday’s decision by the Western Cape High Court to rule in favo...
Covid-19 is costing hotels billions in business travel, and things might...
Business trips may ramp up again in as little as six months. But revenue won't rebound to pre-pandemic levels for years, according to experts.
OPINION | The reality of recovery for SA's devastated hospitality indust...
The hospitality industry is feeling some relief with the easing of lockdown. But the truth is that hospitality leaders will need to build resilience to cope.
Tourism accommodation income plummets by more than 95%
The devastating impact of the coronavirus lockdown on South Africa's tourism accommodation industry is reflected in the latest statistics released by Statistics SA.
Tourism has proven it's resilient, says minister
As the tourism sector tries to get back on its feet, transformation will be critical, according to Sisa Ntshona, CEO of South African Tourism.
Club Med Southern Africa confirms €260 million to secure liquidity, futu...
Club Med Southern Africa has confirmed the signing of financing by its global company Club Med, for a total amount of €260 million to secure liquidity and future development.
Tourism, hospitality businesses fight back over rejected insurance claim...
A specialist public loss adjustment firm has over 400 claimants, who believe they should be covered under the business interruption extension of their insurance cover.
Lockdown: Tashas founder pleads for aid from government and landlords
Trading conditions foreseen under lockdown level 4 almost makes it better for sit down restaurants to stay closed, in the view of Natasha Sideris, founder of Tashas.
It's all in the family for the entrepreneurs behind D.O.U.G.H.
D.O.U.G.H. is a family business, rooted in a shared sense of adventure and a love of food.
Hilton aims at giving SA youth opportunities in hospitality industry
Due to its lower entry requirements the hospitality industry lends itself to being able to create jobs for young people, according to Helen Lebone, Hilton Worldwide Regional HR dire...
In the tourism industry? An expert offers 6 tips to supercharge service
Those in the hospitality and tourism industry need to take turnaround strategies into their own hands, and it starts with getting the basics right, says a customer service expert.
ONOMO Hotels acquires controlling stake in BON Hotels
According to a statement, this strategic partnership reflects their ongoing confidence in economic opportunities in Africa, particularly in tourism.
New section 12J fund launched in hospitality industry
Anuva Investments has launched a new fund, allowing for diversification from traditional 12J private equity into the property sector via a hospitality fund.
Moon-walking tours, 3D-printed room service, mobile suites: Welcome to t...
From moon-walking mini-breaks to 3-D printed room service and personalised menus based on your biometrics, here's what the hotel of the future will look like, according to Hilton Ho...
Hotel chains bet on Africa’s rising
Hilton Hotels & Resorts sees big opportunities for growth in Africa and South Africa, and is aiming for 100 hotels on the continent by 2025 and 10 hotels in South Africa by the same...
EXPLAINER: If you have 'tippers regret', can you really ask for a refund?
A local waitress made headlines when she received a R20 000 tip – and promptly lost it, when the patron's wife requested that it be returned. But what if the restaurant had said no?...
Hilton Hotels to open first upscale African Canopy in Cape Town
Hilton Hotels has signed a deal with Growthpoint Properties to open a hotel under its lifestyle Canopy by Hilton brand in Cape Town - a first for Africa.
Tsogo Sun plans hotel listing on June 12
Tsogo Sun has announced more details on the unbundling of its hotel division.
Lucid launches new Home* Suite Hotels in SA
Lucid Ventures, the R350m Cape Town based hotel fund, has announced the launch of a new boutique hotel brand Home* Suite Hotels into the South African market.
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