It’s difficult to be criticised, especially if you believe your way is the right way. There are right and wrong ways to handle criticism – but you can get it right.

Criticism is the worst. And it can bring out the worst in you. No one likes being insulted. But that’s just it - criticism in the workplace is often not a personal attack. In fact, it’s actually your key to success.

Yes, success.

When you’re criticised for a task, your employer is simply being honest with you. Use their criticism as a learning tool. Their knowledge could help make your work exceptional if you accept and contemplate their criticism.

So before you punch your employer, or invent a few new vulgar words with a demon voice that would put Marlena of Days of our Lives to shame, or run crying to the bathroom and whimpering like you caught a case of the Moaning Myrtle, rather relax, breathe and remember the ABCs of handling criticism…

A is for Appreciate - Say ‘Thank you.’

Your first reaction is trouble. We’re human and our first reaction to criticism is often defensive. You may not want to at the time, but thank your critic for their honest feedback. Respect goes a long way in the work environment.

It could help you feel less resentful and prove to your critic that you can actually handle criticism without losing control. You might even surprise them too.

B is for Bositivity – No wait, that’s not right. We mean Positivity.

Think positive thoughts. Criticism gives us a chance to think about our actions and reactions, how they affect others and contribute toward an overall positive company morale. Always try to find the positive in what was said. Avoid the urge to lash out and say the first thing that comes to mind.

Rather take a step back from the situation, take a deep breath and think objectively about what the other person has said. Replay the conversation over and over again in your head (or with a trusted friend) and you’ll see that it could actually help you – and save your job. Is there (maybe, just maybe) any truth in their words? If there is, implementing their suggestion may be very helpful to you.

Remember, honest feedback about your work is an opportunity for you to improve and be a better employee.

C is for Calm – Be calm and stay calm.

Sometimes criticism is far from helpful, but it’s up to you to be the bigger person. It’s always wise to remember that the person who's being unreasonable and unruly is the one who’s immature and a jerk. And you don’t want to win The Biggest Jerk Competition.

Do not stoop to their level; respond in a calm, friendly manner. And show them and others, that you will not let your anger or their petty insults get the better of you. After all, this is a professional environment and you’re supposed to act like a professional. Don’t damage your career and throw your reputation down the drain by lashing out and insulting the other person.

Otherwise it’ll be you who ends up walking away with The Biggest Jerk Trophy.

“Criticism may not be agreeable, but it’s necessary. It fulfils the same function as pain in the human body. It calls attention to an unhealthy state of things.” – Winston Churchill

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